J
Jules Robbins
complete
SMS messaging is now available via our RedChirp integration. If you are not already on the beta, you will be getting a notice soon about the integration. Feel free to reach out if you want to get RedChirp sooner!
Cheers,
Jules
This post was marked as
planned
Melissa Dahl
Curious more about the plans for this feature. Lots of market conversation about text messaging over email for reaching customers. Will this be for receipts, marketing, general communication? Assuming it will be no-reply?
J
Jules Robbins
in progress
We wanted to update you on the development of our native VinesOS SMS instant message feature. We were quite a way through development on this but have realized that it will be tough to launch, per client, with a lot of red tape and legalities on the campaign management side. We have concluded that it is in everyone's best interest to switch paths and instead do a RedChirp integration. Recent changes in SMS regulations and future new ones would have meant a very complex setup and support for this feature, trying to do it ourselves. So we have partnered with the best in class, RedChirp. The good news is it will be much more advanced, including chat support, 2 way SMS, credit card update by SMS, and much more.
This is early, but we anticipate a reasonably swift rollout. Please let us know if you wish to be considered for the beta launch.
Thank you,
Jules